Frequently Asked Questions
What is Kratom?

Kratom is a tropical plant native to Southeast Asia. Its leaves have been traditionally used for centuries to support energy, focus, and balance. At Kove Labs, we responsibly source our kratom and test every batch for purity and safety.

👉 Learn more on our What is Kratom? page.

Is Kratom legal?

Kratom is legal at the federal level in the United States, though certain states and municipalities have restrictions. We encourage you to check your local laws before ordering.

How do I know your kratom is safe?

Every batch of our kratom is tested for contaminants and potency to ensure purity and consistency. We also provide lab verification results so you can see exactly what’s in your product.

👉 See our Lab Testing Verification.
👉 Meet our clinical advisor Dr. Lott, PharmD, MPP.

What makes Kove Labs different?

Our mission is to provide a safe, transparent, and responsible kratom experience. Unlike many brands, we focus on education, scientific rigor, and carefully selected product offerings that prioritize quality over quantity.

👉 Read about The Kove Difference.

What’s the difference between kratom strains?

Kratom strains can vary in their alkaloid composition, leading to different effects such as relaxation, focus, or energy. Choosing the right strain depends on your personal needs.

👉 Explore our Kratom Strain Guide.

Where do you get your kratom from?

We partner with trusted growers in Southeast Asia who follow ethical and sustainable harvesting practices. Every shipment undergoes lab testing before reaching you.

Why do you offer only a few options of powders and capsules?

We believe in intentional simplicity. Instead of overwhelming customers with dozens of choices, we focus on the safest, most effective products backed by science and customer feedback.

How much kratom should I take?

Every individual is different, which is why safe dosing is essential. We recommend starting small and adjusting based on your needs.

👉 See our guide on How to Dose Kratom Safely.
👉 Try our AI Dosing Estimator.

What drugs does kratom interact with?

Kratom may interact with certain prescription and over-the-counter medications. Always consult a healthcare professional before use.

👉 Use our Kratom Drug Interaction Checker.

What’s your return policy?

We stand by the quality of our products. If you’re not satisfied, we offer a fair and transparent return policy.

👉 Learn more about Shipping & Returns.

How long does it take to get my order?

Orders are typically processed within 1–2 business days, with shipping times depending on your location and shipping method selected.

👉 See details on our Shipping & Returns page.